TPayne Consulting Limited
Professional Business Analysis and Change Consultantcy
About Me
Professional Consulting
I’ve been a professional change and business consultant since 2006, believing in building relationships and delivering excellent journeys for you and your customers, both internally and externally. Working with you to help streamline processes, develop your change functions and deliver successful customer outcomes.
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If you would like to know about how I can help simply use the contact details below.
Consulting Services
Building a better future for you and your customers
I work with clients, providing exceptional consulting and business analysis services that are catered specifically to their needs. Take a look below at some of the services I offer and get in touch to learn more about how I can help.
Customer experience and process design
Making journeys matter
Spending time reviewing existing business processes to recommend improvements to both users experience and business efficiency
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Using skills and techniques to unlock challenges to your projects and people.
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Understanding key issues with AS-IS processes and recommending TO-BE processes to deliver excellence across web and back office functions.
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Reviewing customer journeys both online and offline to ensure the best steps are taken and outcomes achieved.
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Developing roadmaps for change success, working with clients to understand where they're trying to get to in the coming years.
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Highlighting where benefits can be achieved through software deliveries, process and people change.
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Flexibility to deliver
One size does not fit all
Working with you to support your goals is key to the success of all projects I work on.
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Being flexible in approach to delivering for clients is paramount to everything I do, as we all know that one size does not fit all. I am happy to work with many change methodologies to ensure you can achieve successful outcomes and if a methodology is not fully adopted or you are unsure on which is best for you, I am happy to help you introduce one.
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My main methodology knowledge and experiences are with;
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Agile (SCRUM)
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Agile (KANBAN)
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DevOps
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Waterfall
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Successfully delivering both IT and Business change projects across the insurance industry over the years, working with stakeholders at all levels means I am able to adapt to your needs.
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Bringing full delivery lifecycle experience, ranging from ideas or initiation through analysis and design to development and delivery. Providing traceability throughout and allowing demonstrable benefits realisation.
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No matter the stage your project is at, I will always be able to find a way to help.
Contact Me
Have a particular challenge you’re trying to deal with? Contact me today and see what I can do for you.
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If you would like my full project history then please request this via the email below or check out my LinkedIn profile.
